Rarely accessed account totally cleared

[MicheleGelli]

I have a repository that is super rarely accessed. 

I received an email telling "access your account before 15 jan or we will freeze it". I tied to accae, entered but everything seems to be delete. Did I miss something?

[Ben]

Hi @MicheleGelli 

We would not delete your workspace/repositories for no reason without a warning email or blog post such as the one you've received.

I can see the workspaceID you've specified to raise this community post was created in 2015. Based on the audit log - I can see it had 1 repository created within it during its lifetime, which was removed by your user account back in 2024.

If you're referring to a different workspace, please make sure you access your local repo and double check the URL to see if it's the correct workspaceID:

• git remote -vvv

Cheers!

- Ben (Bitbucket Cloud Support)