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Problem with pull in repository

simone_gasparella
Contributor
July 5, 2022

I am having a problem making the pull in a repo where the last commit it was in febraury.. 

 

The issue that I get it is the following.. 

 

remote: The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated.

 

Please help me to fix it ..

 

Thanks

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2022

Hey @simone_gasparella 

G'Day!

The error message is self-explanatory, so you either no longer have access to the repositories or the repositories do not exist anymore. 

I would suggest you verify that the repository is still there, and that you can access it via the Web UI.

If you have no issue doing the above, the problem could be with your local config where you are authenticating with the wrong credentials. So I need to know if you are using HTTPS or SSH connection to continue the investigation, you can verify this by running the following commands:

git remote -v

If the output is "git@bitbucket.org" then you are using SSH, and if the output has "https://bitbucket.org", then you are using HTTPS.

I look forward to hearing from you.

Cheers,
Syahrul

David Sampelan
I'm New Here
I'm New Here
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July 10, 2022

i have the same p[roblem.. what i should do if i using HTTPS..??

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 21, 2022

Hey @David Sampelan 

Welcome to the community!

What action did you take to receive the same error message? Are you trying to clone the repository and receiving the error?

If yes, how did you authenticate when cloning the repository, and have you tried using App Password as your credential when authenticating?

If not, please do share with me the error message or screenshot. I'd be happy to help :)

Cheers,
Syahrul

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