Payment Issues

[Flot]

We unable to process the payment from our end tried many times, Due to this we are facing issues. getting the message There was an issue updating your payment information. Please try again. If the problem persists, please contact Support.

we have got this issue again and again. 

Pathetic experience like every month we are raising the issue to the team then after we are paying the amount.

[Mark C]

Hi @Flot

Welcome to the community.

It appears that we are getting some payment errors when trying to process using the credit card provided.

Since this is frequently happening, I'd highly recommend checking this with your bank to see if they can continue to allow the payment processing in a regular basis.

Regards,
Mark C