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Not receiving invitation or recovery email

PraveenKumar_Guruvireddigari
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February 5, 2024

Hi everyone,

My issue: I cannot log into bitbucket.org as I don't have any 2FA record in my auth apps for Bitbucket, no recovery codes, and the 2FA reset email does not get through.  Can anyone help me on this.

 

1 answer

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2024

G'day, @PraveenKumar_Guruvireddigari 

Welcome to the community!

I can see that you have initiated the 2SV reset. Please note that the automated reset email isn't immediate—it typically takes around 24 hours to be sent to your registered email address.

If, after this period, you still haven't received the reset email, please inform me so we can further assist you.

Regards,
Syahrul

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