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Not receiving account recovery link on my email

Not receiving account recovery link on my email

Hi, I've submitted the request to recover my account but didn't receive any mail regarding the steps to to recover the account, It has been more that 24hr.

Please provide the necessary steps to perform.

Thank you!

1 answer

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Hey @Utkarsh Agarwal ,

If you're experiencing an issue with these email notifications, you can reach out to the support team here: Atlassian Support: Pricing, Billing & Licensing

You can even ask the AI chat bot to take a look if your email ended up in their suppression list. Potentially it can automatically 'unblock it'... If not, you can still raise official ticket for official team to take a look at. 👀

Cheers,
Tobi

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Thanks @Tomislav Tobijas , I'll check.

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Not receiving account recovery link on my email

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