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Not receiving 2 factor auth confirmation email

Juan E. Chemello
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January 19, 2024

Hi, I have to enable 2FA to access a company repository but after scanning QR code with auth app I don't receive the confirmation email. Tried 2 o 3 times but nothing happens even after 24hs.

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2024

G'day, @Juan E. Chemello 

Based on my observation, the email was sent to your mailbox without issues. The email may have been redirected somewhere in your mailbox, such as spam or others, or if you have another filtering folder in your mailbox.

I suggest checking each of the folders available in your mailbox or search the following email details:

Email: notifications-noreply@bitbucket.org
Subject: [Bitbucket] Finish enabling two-step verification

Regards,
Syahrul

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