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Not able to login again due to lost recovery codes

Sourabh Sikarwar
Sourabh Sikarwar
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June 4, 2025

Lost my recovery codes and trying to login, got into the 2FA screen where I clicked on the forgot codes link and requested to send a recovery mail for this case.

Didn't received any mail regarding this in past 24 hours. Need help in urgent.

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2025

G'day, @Sourabh Sikarwar 

Welcome to the community!

From our end, I see that we've sent the reset email containing a one-time login link to your mailbox. Could you please check your inbox, as well as your other folders and spam, to see if you've received any email from us?

Regards,
Syahrul

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