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Not able to clone bitbucket repository even after adding public key

Rahul Ramakrishnan
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December 17, 2025

The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated.
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

I'm using a linux OS ubuntu

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2025

Hi @Rahul Ramakrishnan 

Troubleshooting issues related to SSH would be best suited for a formal support ticket, as troubleshooting often involves sharing logs/configuration/public key, which is sensitive data that is not appropriate for a public forum.

I can see your workspace is paid, and therefore you are entitled to support from our support team - please raise a ticket using the link below:

If you encounter issues raising a ticket, please let me know your timezone and I will open one on your behalf with the team that works within your region.

Cheers!

- Ben (Bitbucket Cloud Support)

Rahul Ramakrishnan
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 18, 2025

I have fixed the issue myself, thanks for replying

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