My google account not receive recovery link from atlassian.

[yudisomar]

i want to change my atlassian password but i forgot the old password so i asking for recovery link but i not receiving the recovery email that contain recovery link, please help

[Ben]

Hi,

The email associated with your Community profile gives us numerous 554 SMTP bounce errors from your mail server indicating that the domain does not exist - so this might be a good reason why you are not receiving any emails.

I have opened up a support ticket using that email account (gdrive), please check your email and we will continue our correspondence there rather than on a public forum (as sensitive information may be required to be provided).

Cheers!

- Ben (Bitbucket Cloud Support)