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My account has been deleted

David Santiso Puigarnau
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October 30, 2025

Hello,

I've had an account for a long time with several repositories with the email david.santiso@gmail.com, but suddenly, when I logged in today, it appears as a new account with nothing.

1 answer

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Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 2, 2025

Hi @David Santiso Puigarnau ,

Welcome to the community…

I see that the Email address associated with the Workspace was deleted and re created.
When the Email address is deleted, the workspace associated with the Account is also deleted. And when you registed again with Bitbucket a new Workspace with same name is now created.

Thus you might have lost the old repositories in the workspace. I would suggest you restore the local backups of the repository by pushing them to this new workspace.

I hope this helps. Feel free to reach out to me for any queries.

Best Regards
Shwetha Suvarna

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