Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Lost access to verification app and now can't log in to Bitbucket to create PR

Ace Young
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2025

Hello, thank you for your help.


I have enabled two-step verification for Bitbucket but not for Atlassian, since I don't have access to the verification app to get the code now I can't log in to Bitbucket to create PR.

I have tried "Forgot code" and "Send recovery email" and waited 24 hours and received the one-time log in link, but the link doesn't do as it says to direct me to the two-step verification settings page(I don't know whether it's for Atlassian or for Bitbucket).

What should I do?

Thank you very much

Ace Young

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events