When trying to log in, for some reason it registered me again and now my workspace is empty. If I try to add one, I get this error.
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 7fc05bccfc8449809e7316e2abcad7b5)
How can I recover the information?
Hi Erick and welcome to the community!
If you tried to log in with a certain email address and a new account was created, this means that there was no existing account with that email address as the primary one.
Bitbucket Cloud accounts have a primary email address, and they can also have email aliases. An email alias cannot be used for logging in to an account, and it is possible to create a new Bitbucket account with an email alias (this will result in the alias getting removed from the account it used to belong to).
I assume that you want to access your old account? If so, can you try logging in to https://bitbucket.org/ with any other email addresses you own, and see if one of them logs you in to the account you're trying to access?
Kind regards,
Theodora
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