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Login issue about email domain

남기목
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2025
Hi,

my email domain has changed, so i'm not receiving the authentication code.

this id doesnt't belong to the account

how can i log in with my old domain?

2 answers

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2025

Hey @남기목 

Welcome to community...

To troubleshoot the issue better, could you please share the screenshot of the error message if any when you try logging in with the new Email address please.

This will help me understand the issue better.


Best Regards
  Shwetha Suvarna

0 votes
Tinker Fadoua
Community Champion
September 6, 2025

Welcome to the Atlassian Community @남기목 !

Only Atlassian has the ability to assist with account problems. 

I will request their assistance. They will ge t back to you within 2 business days

Best,

Fadoua

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