Link this workspace to an atlassian organization

[Scott Mason]

Got a message to do that, when I click the button it takes me to a page with absolutely no instructions on how to achieve that.

Button goes to this page. Not clear what we're supposed to be doing or if this is even something that's required or beneficial

[Markus te Grotenhuis]

Hi Scott! If you click on the "learn more" link on the first screenshot you share, you'll get to this article with instructions for how to link your workspace to an org:

https://community.atlassian.com/forums/Bitbucket-articles/Calling-on-all-workspace-Admins-Connect-your-Bitbucket-workspace/ba-p/3061134

[Patrick Bustard]

This system is buggy. 
This morning I got redirected every time out of my repo with error: "Link this workspace to an Atlassian organization" I'm quite sure the repo is linked to my org already.
Clicking on the link took me to another page to create an organization while failing to show my organization.
It appears to have reverted back for now. Is there an Incident report where I can track this?

[Shwetha Suvarna]

Hey @Scott Mason ,

Welcome to Community...

It is important to link the workspace to an Atlassian organization, as this provides our customers with a more unified experience across all Atlassian cloud products.

• Our primary goal is to enable administrators within your Atlassian organization to manage Bitbucket Cloud users, permissions, and billing alongside your other Atlassian products, all within Atlassian Administration.
• More information on the benefits may be found in our blog post (this should also have been sent to you via email): https://community.atlassian.com/forums/Bitbucket-articles/Calling-on-all-workspace-Admins-Connect-your-Bitbucket-workspace/ba-p/3061134

As per the blog post, you'll need to link the Workspace to an Atlassian Organisation by following the steps below:
Note : You'll need to be an org admin for your organisation as well as a workspace admin for your workspace to perform these steps:

• Go to admin.atlassian.com.
• Select the organization you would want to link your workspace to. (Note: Please only select the workspaces that you want to be part of your organization, as you will not be able to unlink them later.)
• Once inside the organization, select Apps
• Under Apps, click Atlassian apps
• In the upper-right corner, click "..." and then select Link Bitbucket from the dropdown menu
• Click Next on the screen
• Select the workspace you want to link to your Atlassian organization. Note: You can only link one workspace at a time.
• Confirm that this is the workspace you would want to link and click Link
• Refresh the Apps view to see the newly added workspace on the list of available apps.
  
  I hope this helps.

Best Regards
Shwetha Suvarna

[Scott Mason]

Thanks, I think I was able to do it. Here's UI feedback for your team: the initial button to "Link this workspace to an Atlassian organization" should take you immediately to where we need to perform the action. To use a metaphor, the link took us to the train station but didn't tell us what train to take or how to buy a ticket. The link just dumped us there and said have fun figuring it out!

Anyhow, once I clicked it then I had to go to Apps. Then inside Apps I have to click the [...] button to link? Like why is that functionality hiding in the ... button? Makes little sense unless you memorize it by rote. 


This is bad UI/UX and was a frustrating experience, and it's not a great sign if your users constantly have to come to the forums to figure out how to navigate the overwhelming UI.