Is bitbucket down ? How can I make a report ?

[Nicolas Zulaica]

I am getting a "Something went wrong" error message when accessing bitbucket.org

but the status page says "All Systems Operational"
https://bitbucket.status.atlassian.com/

On top of that, I can not find where to report the issue, the support page just starts a chat with an AI bot that, when trying to report the issue, tells me:
"Thanks for letting me know. Currently, there are no active incidents or outages reported for Bitbucket"

[ryanpreller]

I found that there was an outage over an hour and a half ago, but could not report the outage as I am not an admin of a paid plan.

I would suggest Atlassian take this seriously as requiring admins to report outages practically delayed acknowledgment of this outage for over an hour.

This level of responsiveness for SaaS is not great.

[Miranda Schubert]

Yeah I had the same issue. That AI bot was useless. So instead I'm stalking the community forums. 😆

[Miranda Schubert]

Ah, they finally updated the status page! If only they could've done that an hour ago, when it first went down.