Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Invitations sent after tremendous delay

Jonathan Marin
November 10, 2025

Recently, when trying to send invites on created repository from our Bitbucket, some of the invitations take a really long time before being sent. (up to  30+ minutes some times)
Is there any thing we can do to fix that as we use repositories to test candidates and need timed invitations for that.
Thank you.
Regards.
Jonathan Marin.

1 answer

1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2025

Hi @Jonathan Marin 

We'll need to discuss this further with you via a formal support ticket, as the investigation will require you to share sensitive/personal information (such as user names/emails) that would not be appropriate to share on a public forum such as community.

You have a paid workspace, so you should be able to raise a support ticket from our support portal:

If you encounter issues raising a ticket, please let us know your timezone so we can raise one on your behalf with the team that operates within your region.

Cheers!

- Ben (Bitbucket Cloud Support)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events