Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Invitation is pending

ZoltanBorsos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 28, 2026

I would like to invite an address to a repository but they don't receive the e-mail.

I suppose the address is on the suppression list but because the bitbucket account is free I can not open ticket.

We do have paid Jira though.

Is there an alternative way to release the address still staying on free BB?

Thanks

1 answer

0 votes
Tansu Akdeniz
Community Champion
January 28, 2026

Hi @ZoltanBorsos 

Welcome to the community!

  • Ensure that user checks spam/junk folder.
  • Whitelist Atlassian mail senders if there is a block.
  • Enable product invitations under Atlassian account settings.
  • Cancel and resend the invitation

Further instructions: Troubleshooting: Not Receiving Bitbucket Cloud Workspace Invitations)

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events