I upgraded my plan, but modifications are not taken on the right root

[Go4 Ecomm]

Hi, 

A ticket was open yesterday in regards to the subject, I need help as soon as possible. 

I have upgraded the plan, but is not taken on the right project. I need technical assistance. 

Best, 

LL 

[Ana Retamal · Accepted solution]

Hi! I've seen the support ticket you opened with us, and looks like one of my colleagues already gave you instructions on how to continue, have you tried them already? 

I can also see that both your personal and team accounts are still free, if you'd like to upgrade one of them to Standard, you can follow the instructions at Plans and billing. If you have any trouble, let us know and send us a screenshot so we can see where the issue is and we'll be happy to help :) 

Let us know if you need anything else!

Best regards,

Ana