I'm unable to view issue tracker

[Shlomo Friedman]

I'm unable to enable issue tracker on a repository, even thought I have admin access.

[Patrik S]

Hello @Shlomo Friedman ,

and welcome to the Community!

New workspaces created through an Atlassian Organization no longer have the default issue tracker as a feature. 

We strongly recommend using Jira to track issues going forward. You can find integrations instructions on the following documentation:

• Connect Bitbucket Cloud to Jira Cloud

Thank you, @Shlomo Friedman !

Patrik S

[Ryo]

Hello, @Patrik S 

I'm facing the same issue. I understand that you're strongly recommending using Jira to track issues going forward. However, I need to import issues from GitHub into Bitbucket, so I'd prefer to use Bitbucket’s API for this purpose.

Because of that, I want to enable the issue tracker in Bitbucket, not Jira issues. Is there any way to do this?

Thanks in advance for your help!

[Patrik S]

Hello @Ryo ,

Unfortunately, the issue tracker is a legacy feature and cannot be enabled in new workspaces.

I'd suggest migrating the issue from GitHub directly to a Jira instance. I've found the following question here in Community with some suggestions on how you can do that migration:

• What's the best way to migrate Github issues into Jira? 
• Import GitHub issues to jira 

Thank you, @Ryo !

Patrik S