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I'm not receiving Bitbucket repo invitation emails

Juho Karenko
December 16, 2025

I'm not receiving Bitbucket repo invitation emails. I seem to be on a suppression list and the admins can't apparently unsuppress it.

There's no way to file a support ticket that I can find.

2 answers

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2025

Hey @Juho Karenko 

Welcome to the community.

I can see that you now have access to a workspace, so I assume this issue has been resolved. 

Let me know if it's not.

Regards,
Syahrul

Juho Karenko
December 17, 2025

The workspace access was not the issue. I'm not receiving repo invites in the workspace. Issue is not resolved.

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2025

Hey @Juho Karenko 

Thank you for the update.

I see that the invite email has been sent to your mailbox. Since a few days have passed, please ask them to resend the invite email and check your mailbox, other folders, and spam, as the email might have been redirected.

Let me know how it goes.

Regards,
Syahrul

 

0 votes
Nikola Perisic
Community Champion
December 16, 2025

Hello @Juho Karenko 

Your email has been added to the supression list on Atlassian's side. I've request their assist, they will reply in this thread in next 2 business days.

Juho Karenko
December 16, 2025

Thank you! ❤️

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