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I lost my 2-step-verification keys, How should I recover?

pranabkumar mondal
pranabkumar mondal
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March 26, 2025

I lost my 2-step verification recovery codes and used forgot code to recover. I only got the 24 hr wait time but did not got the recovery option. Help me to recover my account.

 

Edit: I got the recovery mail just few minutes ago and my problem is resolved.

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 28, 2025

Hi @pranabkumar mondal and welcome to the community!

It's good to hear that you received the 2FA recovery email eventually. Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

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