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I know my workspace name, but don't know which account is connected to it.

ST
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 2, 2026

Hello,

I regularly use SourceTree and commit changes to my active Bitbucket repository. I have set up public/private keys for doing so more than a year ago. But I don't know anymore which of my accounts actually hold that workspace.

git@bitbucket.org:<my workspace name>/<my project name>.git

Since these questions are made public, I don't want to write the workspace name and project name here.

Unfortunetaly, all the local text files don't contain the email-address, which is associated to this workspace.

Can anybody at the bitbucket-team get in touch with me and I will share all the needed information privately. I would need the email-address, which holds that workspace. Then I will either directly log in or reset the password.

Thank you!

2 answers

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2026

Hi @ST 

You'll need to check your local git config, this records the email address that's used to perform DVCS operations such as commits.

  1. Go to the main menu and select Tools > Options (Windows) or Preferences (Mac).
  2. In the Options/Preferences window, go to the General tab.
  3. Here you can see the Default user information (Full Name and Email address) that SourceTree uses for commits by default across all your repositories. 

If you've ever interacted with the repository via the command line, you can also run the following git command:

git config --list

I hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

 

0 votes
Trudy Claspill
Community Champion
January 2, 2026

Hello @ST 

Welcome to the Atlassian community.

As a user community we cannot access that information. But I have flagged your post to raise it to the attention of Atlassian Team Members. Somebody should respond within 2 business days.

Can you confirm here whether this concerns Bitbucket Cloud or a self-hosted Bitbucket environment?

ST
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 2, 2026

Hello @Trudy Claspill

Thank you very much!

It is Bitbucket Cloud.

Like Trudy Claspill likes this

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