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I forgot the email that is linked to this "pchvramesh"

Ramesh Kumar
December 18, 2025

Hi Team,
I need your help in recovering my 10 year old account, I forgot the email id that is liked to the user name "pchvramesh"

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2025

Hey @Ramesh Kumar 

Welcome to the community.

Based on my observation, the account remains active. Unfortunately, I can't provide any additional details. You'll need to recall the previous email address used to log into Bitbucket. Since it appears to be a company email, that might be a good place to start.

I hope this helps.

Regards,
Syahrul

Ramesh Kumar
December 21, 2025

Hi @Syahrul
Thank you for the reply.
Can you please try to provide first and last characters in email username and domain

Ex : p...h@g...l.com

It will help me to recover the account.

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 22, 2025

Hey @Ramesh Kumar 

I apologize, but due to security reasons, I am unable to assist you further at this time. You'll need to figure it out on your own.

Regards,
Syahrul

Ramesh Kumar
December 22, 2025

Hi @Syahrul 

I understand the security reasons but there should be a way to help right.

Can we have a secure email or mobile conversation?

If there is a paid plain to get necessary support please redirect me to that.

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 23, 2025

Hey @Ramesh Kumar 

You can try raising a ticket here to get help.

Regards,
Syahrul

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