I don't get invitation for repositories

[francomor]

My organization sends my bitbucket invitation to a repository, but I don't receive in my gmail. not even in the junk mail.

So I cannot collaborate on git with them

could you help me?

[Ben · Accepted solution]

Hi @francomor 

I can see that in your Atlassian email preferences, you have unsubscribed from all types of notifications including invitations - hence why you're not receiving any emails.To resolve this:

• In order to receive invitations again, you will need to navigate to your Atlassian account’s email preference center and tick at least the Product invitations option to receive invitations for Bitbucket Cloud
• Once complete - an admin of the workspace you were invited to will need to navigate to Workspace Settings > User Groups, access all user groups you were invited to, expand Invitations Pending, click Cancel invitation to completely remove it from processing for all groups, then click Add Members in the top-right and insert the your email address to properly resend the invitation

Please let me know how this goes.

Cheers!
- Ben (Bitbucket Cloud Support)

[francomor]

Hi Ben,

Thanks for the heads-up and the clear instructions, it works.

Cheers,
Franco