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I can't remember the email I have registered with and I want my username back

StudioByte
August 15, 2018

Hi, I have opened a bitbucket account a while ago but I can't remember what email I have used but I do remember that I have set a username that I want to keep.

https://bitbucket.org/studiobyte

Can you please give me some advise how I could regain access to my username?

 

Thanks

 

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2018

Hi, welcome to the Community!

For security reasons I won't be able to tell you the email address that is associated to that username, as we can't verify if you're the owner. In an effort to help you I've sent a recovery link to that email address, so you have access to it, you'll see it 

Hope that helps 

:)

Ana

StudioByte
December 7, 2018

Hi Ana,

Sorry I opened another ticket for it, can we merge it into here?

Can you please tell me a part of the email address at least?

I have many email addresses, many of them has been deleted, if so then I can re-create the email address and re-gain access.

a hint would be useful please for eg.  something like this   c*****@s****e.co.uk then I would know which email I need to go to or re-create.

 

Regards,

Rob

Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2018

Hi Rob! Will this help? :

c*********z@g***.c**

Let us know if you were able to re-gain access!

Best regards,

Ana

Deleted user
December 18, 2018

Hi Ana,

Still no success :( 

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