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I can not login, due my primary email no longer works.

Norbert Sana
December 24, 2025

I haven't logged in for a while now and I did reset my laptop as well, but I have saved my atlassian ID and password in my browsers password manager. When I try to log in via my atlassian ID, which is registered with an old university email address, which does not work anymore, I get the message that a verification code has been sent to my non-working email address.

I don't get that email with the verification code, nor do I get it on any of the secondary email addresses I had set up for the account (or other email identities?).

This was my personal account where I had the backup of my several university and pet projects, so I very much would like to be able to access them again.

I can still access the public repositories on my old account, I can not access, but most of my repos are private.

Please help!

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