I am not receiving bitbucket workspace invitation emails

[Harshit Singh]

Workspace Admin has sent me multiple invitation but I am not receiving the email for the same. Please help to get it resolved.

[Ben]

Hi @Harshit Singh 

I've checked your email address and can't see any SMTP bounces received from your mail server that would indicate a blockage.

Just in case - please ask your email admin to follow the below article and whitelist our email addresses before the workspace admin sends another invitation:

• https://confluence.atlassian.com/bbkb/email-notifications-not-working-1224343600.html

If this still doesn't work - please have the workspace admin cancel the invitation, then send the invitation again and let me know the date/time (and timezone) that the new invite is sent so I may check it in our backend.

Cheers!

- Ben (Bitbucket Cloud Support)