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I am not able to login my account

Chang Jeon
Chang Jeon
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November 3, 2023

Hi, I can't login to my bitbucket account. I have not accessed my account for a month, just wondering if I need to get my account reactivated. How can I login my account again in the case. Thank you.

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Ash Yadav
Ash Yadav
Community Champion
November 3, 2023

Hi @Chang Jeon welcome to the Atlassian Community! 

 

Can you post a screenshot of what error you see when you try to login? 

Are you part of an organization or is this your own site? 

 

Kind Regards,

Ash

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2023

Hey @Chang Jeon 

As @Ash Yadav mentions, it'd be great if you could provide us with a screenshot of the issue as I can see from our end that your account is active.

Regards,
Syahrul

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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