How to pay for this account

[Saravanan Ananthakrishnan]

Am not able to pay for this account

[Theodora Boudale]

Hi @Saravanan Ananthakrishnan and welcome to the community.

As per the latest update I got from my team internally, you will need to contact your bank to provide authorization for the recurring payment transactions from Atlassian, so that future payments with the card you have on Bitbucket won't fail.

Additionally, you can contact our billing and licensing team via this link:

• https://www.atlassian.com/company/contact/purchasing-licensing#/

and ask them to provide you with a quote so that you pay the latest invoice.

Please feel free to reach out if you have any questions.

Kind regards,
Theodora

[Valerie Knapp]

Hi @Saravanan Ananthakrishnan , welcome to the Atlassian Community and thanks for your post. 

I will escalate this to the Atlassian support. They will reply to you here.

Best wishes

[Saravanan Ananthakrishnan]

Hi,
I am trying to pay from India and due to the latest RBI regulations we couldn't store the debit card details and the ECS isn't working and every month i face this issue and my plan is downgraded disallowing my team to commit code & collaborate.
Is there a permanent fix to this issue.