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How do I regain access to old repositories that disappeared when I changed my password?

jdmills
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December 22, 2024

I have not updated my repositories for a number of years but have pulled them successfully recently.  Furthermore, I could see them through the web UI today before I changed my password.  After changing my password and logging back in, I see NO repositories.  I used to (successfully) pull one of my repositories using git as follows (redacted username)

git clone https://<username>@bitbucket.org/<username>/tutorial.git

But neither my new password nor my old password work when asked for my password.  

remote: Invalid credentials fatal: Authentication failed for...

How can I regain access to all of my repositories?

Thank you

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 23, 2024

Hi @jdmills and welcome to the community!

Access from browser

When you log in to https://bitbucket.org/, you get redirected to the last Bitbucket workspace you visited, excluding your personal workspace. Your personal workspace is the one that has the same ID as your username.

Steps to view other workspaces and repos of other workspaces:

  1. Log in to https://bitbucket.org/ from your browser
  2. Select your avatar (on the top right corner)
  3. If you see a section with the title Recent workspaces, your personal workspace may be listed there. If it is, select it, to open it
    • Then, select Repositories from the top menu to see the list of all repos
  4. If the workspace you are looking for is not listed in Recent workspaces, select All workspaces
  5. You will see a list with all workspaces your account has access to. Select one from the list.
    • Then, select Repositories from the top menu to see the list of all repos

 

Command line access

We deprecated the use of account passwords for Git operations via HTTPS and API back in 2022:

Your account's passowrd can only be used for logging in to the website from browser.

If you want to clone, pull or push to a repo with Basic authentication over HTTPS, you will need to use an app password instead of the account's password:

Please feel free to reach out if you have any questions.

Kind regards,
Theodora

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