How can i remove a reviewer with status

[Priya Iyer]

I have a reviewer who has requested changes to a Pull request. 

i would like to dismiss this review and create a new one as the person is replaced.

How can i achieve this?

Currently, i get an error message" Cannot remove reviewer with status"

[Theodora Boudale]

Hi Priya and welcome to the community!

There is a bug preventing the removal of reviewers who have requested changed in the PR:

• https://jira.atlassian.com/browse/BCLOUD-21506

The only way this reviewer can be removed is if they remove the 'requested changes' status. The reviewer will need to:

1. Log in to https://bitbucket.org/
2. Open the PR on Bitbucket's website
3. Select the Changes requested option in the PR to remove the status:
   
   

You will then be able to remove them from the PR's reviewers.

Please feel free to reach out if you have any questions!

Kind regards,
Theodora

[Priya Iyer]

Thanks, Theodora for the response. 

What if we are in a situation that reviewer had requested changes and say quit the job? 

How do we go about this situation? 

For Jira, we do get a option of rejecting a Peer review and one will assign a new reviewer mentioning it in audit trail that the earlier reviewer no longer works. 

Is there any Super user or Admin privileges that can help?

[Theodora Boudale]

Hi Priya,

I'm afraid that it is not possible to remove the status on behalf of another user even for admins. There isn't a super user role that can do that.

Until the bug is fixed, the options are:

• The reviewer removes the status themselves.
  
  
• For someone that quits the job, you can work with your IT department to get access to the user's email address, so you can reset the password for their Bitbucket account, log in to Bitbucket with the user's credentials and remove the status.
  
  
• Decline the PR and create a new one. Please note that any comments, reviews, approvals made on the declined PR won't get transferred to the new one.

Kind regards,
Theodora

[Tony Lelm]

On the admin side, could the Repository Settings/Branch Restrictions/Merge Settings/Merge checks be changed (temporarily) to not require "No changes are requested"?

[Theodora Boudale]

Hi Tony,

If you are enforcing the merge check "No changes are requested" and it is blocking you from merging a PR, you can disable it temporarily.

You can disable it from the branch restrictions of the PR's destination branch, merge the PR, and then enable it again.

Kind regards,
Theodora