Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I recover a bitbucket account without access to my email address?

kililae
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2024 edited

Hi,

I've lost access to one of my bitbucket accounts after losing access to the email I used for the account and forgetting the password for my bitbucket login. I still have the authenticator connection so I can verify myself that way but I can't seem to find the way to do that.

1. I can't recover my password since I can't access the password reset function via email.
2. I have access to 2fa authenticator so I can identify that way but can't find a way to do that.

Is it possible to recover my account with 2fa and set a new email and password?

 

Thanks!

1 answer

1 accepted

0 votes
Answer accepted
kililae
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 16, 2024 edited

Solved this another way

Can someone delete my question?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events