How can I export all configurations & Data from one server to another

[Bem Mehret]

I just finished setting up a new server for Bitbucket, with the latest version of Bitbucket installed. Currently we have Bitbucket 5.3.1 on an old server. I would like to export all the configurations and Data from our current Bitbucket server and SQL Database and import it into the new Server I just configured. How can I accomplish this?

Thank You,

[Alexis Robert · Accepted solution]

Hi @Bem Mehret, 

it seems that something is wrong with the user directory, can you follow these steps to try and fix the error:

1. Disable and then Remove the JIRA Server directory. In Bitbucket administration > Accounts > User directory.
2. Click "Add Directory" and re-enter all of the necessary details.

Let me know if this helps, 

--Alexis

[Bem Mehret]

Thanks Alexis, that worked for me!

[Alexis Robert · Accepted solution]

Hi @Bem Mehret, 

it's a bit tricky to do a server migration and upgrade at the same time.

I would suggest first to upgrade the existing instance: you can follow this guide to do so. 

Then, you can migrate to the new server following this guide.

Let me know if this helps, 

--Alexis

[Bem Mehret]

I followed both instructions. Now when I try to login I am getting error message: "The remote authentication server is not available. Please try again later."

[Bem Mehret]

I stepped through the recovery process, logged in with the recovery admin login and made sure that it's pointed at the correct server. I logged out, took it out of recovery process, restarted the service and tried logging in. I still received the same error message.