Have to pay to report an outage?!

[Chris Ostmo]

There is obviously an outage on BitBucket this morning, but the status page does not reflect that fact.

When I click "Report a problem," I have to answer questions that lead me to the message, "Bitbucket Free comes with Community Support. Upgrade to a paid plan to get one-on-one customer support."

REALLY?!

I have to pay you money for the privilege of letting you know that your system is having issues?

That's stupid beyond any reasonable person's wildest imagination.

[Miszczu]

I have same copnclusion about that company. There is anather thing, they lead to support which is anouther stupid ai algorith wchic can do nothing. HAhahaa what a lame