Getting "we couldn't log you in" message

[Kevin McMahon]

Hi,

Trying to log into BitBucket, I'm getting the "we couldn't log you in" message.  I'd appreciate any help!  I can be reached at REDACTED.  Thank you!

[Mark C]

Hi @Kevin McMahon

Welcome to the community.

You're unable to login because your Bitbucket Cloud account was marked as "Dormant" account due to not logging in to Bitbucket.org for a long period of time.

I went ahead and reactivated your account, you can now try logging in again.

Hope it helps and let me know how it goes.

Regards,
Mark C