Failed to connect to bitbucket.org port 443: Connection timed out

[Daniel Godoy]

When trying to do a git pull, I get the following error. 


fatal: unable to access 'https://bitbucket.org/qqq/xxx.git/': Failed to connect to bitbucket.org port 443: Connection timed out

This problem happened suddenly. 

1.- all branches of the service are affected by the same thing. 
3.- I change servers or work locally, it works perfectly
4.- etc/hosts we add 104.192.142.26 bitbucket.org

It hasn't worked either.

[Patrik S]

Hello @Daniel Godoy ,

and welcome to the Community!

The connection timeout error you're receiving strongly suggest a firewall is blocking the connection from that particular server to bitbuket.org. This is also reinforced by the fact that you mentioned other servers or your local computer to be working fine.

With that in mind, I'd suggest reaching out to your network team to confirm if the IP addresses of bitbucket.org are allowed in the firewall's configuration. You can find a list of IPs that need to be allowed at the following article:

• Valid IP addresses for bitbucket.org, api.bitbucket.org, and altssh.bitbucket.org 

I hope that helps! Let us know in case you have any questions.

Thank you, @Daniel Godoy !
Patrik S