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Email not get sent to add as member of repository

Email not get sent to add as member of repository

Our employees are not able to receive the invitation email for granting them repository access.

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G'day Arishti!

We had a rollout recently, which caused issues for our notification service responsible for invitation email delivery. This has since been rolled back, and I can confirm that emails should go through now.

Can you please cancel those pending invitations from any user groups you may have invited those users to, and re-add them again to those groups to trigger a fresh invitation email?

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

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@Arishti Bitbucket welcome to the community!

IT could be due to couple of reasons..

1. User might added in the Suppression List: As a site-admin we dont have direct access, for this you need to reach out to Atlassian Support.

2. Contact Atlassian Support: Reach out to Atlassian Support by creating a support request through the Atlassian Support Portal.

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Email not get sent to add as member of repository

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