Delete Bitbucket as product and/or reset, leaving Atlassian account

[HMD Development]

I set up a new account to use Bitbucket.  I ended up with two organizations defined, with identical names.  I changed the name on one and deleted the other.  Bitbucket is stuck on the old organization name and I cannot remove it.  I would like to purge the Bitbucket product and then add it back to start over.

[Patrik S]

Hello @HMD Development ,

and welcome to the Community!

Checking internally I can see you only have access to one Bitbucket workspace, that is currently active.

If you want to delete that workspace, you can follow the below instructions:

1. Navigate the workspace that you want to delete by going to https://bitbucket.org/<workspaceID>, changing the <workspaceID> to your workspace's workspace ID. You can also find your workspace by clicking on your avatar and selecting "All workspaces", then select the one you wish to delete
2. Click on the gear icon on the top right corner and then click on "Workspace Settings" option to access the workspace settings;
3. In the page that shows up, select the Delete workspace option towards the bottom of the page. 
   The workspace content will be fully deleted in 30 days. If you want to re-use the workspaceID, please rename the workspace before deleting it.

If you're receiving a "Resource not found" when trying to access you workspace, it may be the case that you have revoked your admin permissions to it on your previous attempt to delete it. To reestablish the permissions you can navigate to https://admin.atlassian.com, select the organization where you have originally created the bitbucket workspace, and grant you product admin permissions to the workspace.

I hope that helps! Let us know in case you have any questions.

Thank you, @HMD Development !

Patrik S

[HMD Development]

Thank you.  I tried following your instructions and suggestions.  I do not have a workspace ("Resource no found") and seem unable to reestablish permissions along the line that you have indicated.    Earlier I had an organization set that showed as two different entries, but with the same name (hmd-v6).  I managed to delete an extraneous entry and to change the name of the organization.  That seems to have permanently disassociated the organization that I now have have set with the BitBucket product (which still lists as hmd-v6).

I am going to delete my entire account and then go back to the beginning, wiser and more cautious.

Carl B