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Cant grant access to a new user

Boris Kagan
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October 21, 2024

I cant grant access to a new user, only 3 users used out of 5 allowed, system shows max amount reached. please help!

1 answer

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 22, 2024

Hey Boris,

Checking on our internal systems I see you have has access to 1 workspace on the Free plan which currently has 4 users on it.

Since you're on the Free plan, you can have up to 5 users, so you should be able to invite 1 additional users.

Could you try again and if the error persists, share with us a screenshot of the page?

Please make sure to sanitize any sensitive information from the screenshot, as this is a public forum.

Thank you, Boris!

Patrik S

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