Cannot see repository in web interface

[Kyle Brost]

How is it that I have an active repository for years and then I go into the bitbucket web interface and I cannot see it listed in the workspace anywhere.  I checked that I am logged into the correct account based on the git config for the active cloned repo.

Am I missing something?  Where do you find these in your workspace?  My repo list is empty

[Theodora Boudale]

Hi Kyle and welcome to the community!

Are you logging in to https://bitbucket.org/ with the same email address that you used to log in to community and post this question?

If so, the Bitbucket Cloud account with that email address was created just yesterday, a little before you created this post. According to our system, this account has access to one repository. You can find this following these steps:

1. Log in to https://bitbucket.org/
2. Select your avatar (top right corner)
3. Select All workspaces
4. Select the workspace from this list
5. Select Repositories from the menubar at the top

If you've been accessing this repository for years, it is possible that you already had a Bitbucket Cloud account with a different email address as primary, and this second account was created yesterday by accident. The email in the git config is something set up by a user and it doesn't mean that an account has that email address as primary.

A Bitbucket account may have additional email addresses added as email aliases in https://bitbucket.org/account/settings/email/, but these are only used for tracking commits that are created with different email addresses you own. Email aliases cannot be used for logging in. Only the primary email address can be used for logging in to https://bitbucket.org/ from browser.

If you had another Bitbucket account before the one that was created yesterday, you'll need to log in with its primary email address to access it.

Please feel free to reach out if you have any questions.

Kind regards,
Theodora