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Cannot login

Zdeno Kuzmany
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2025

Hello, I cannot login to bitbucket. probably my account is innactive. 

Can you activate it? 

login: <redacted for privacy>

email: <redacted for privacy>

 

Thanks

1 answer

0 votes
Tansu Akdeniz
Community Champion
February 28, 2025

Hi @Zdeno Kuzmany 

Welcome to the community.

What is the error? Please check out this page: Troubleshoot login issues with your Atlassian account

Zdeno Kuzmany
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2025

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2025

Hi @Zdeno Kuzmany 

I've just re-activated your account, it was disabled as you had not logged in via UI for many years.

Please let me know if you have any issues accessing it.

Cheers!

- Ben (Bitbucket Cloud Support)

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