Hi, i have a problem with my bitbucket account, i can't log in from any browser. I tried Chrome, Firefox and Safari, but every browser return this message error:
"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."
So after this, i also tried to remove every add-ons in my browser, clear the browser cache, usign the browser in incognito/private mode, reset the password, but the result was always the same with the same error.
I also tried some solutions that i find online and in the community, but none of those works.
How can I proceed to log in?
Thanks!
Hi @Project V_G and welcome to the community!
Your Bitbucket Cloud account was in a dormant state, which is the reason for the error you were seeing.
I went ahead and reactivated it. Could you please try logging in when you have some time and let me know if it works?
Kind regards,
Theodora
Hello,
May be you account is inactive can you ask your admin to check that?
KS
Mo
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