Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot connect to bitbucket

Ray
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2025

I'm getting this error. I've already tried to login on incognito mode

 

Wait a few moments, then try again. If this keeps happening, check the current operational status of Bitbucket Cloud at bitbucket.status.atlassian.com

f3864b540c2d47ec9f61c1bc6c6087bb

If the problem persists, contact Support and include the code displayed above, if one is provided.

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2025

Hi @Ray 

That error typically indicates an issue with local network connectivity. We did not receive other community posts, or support tickets reporting the same.

May I know if you've tried using a different network connection (ie a mobile hotspot) to attempt to load bitbucket.org?

I would also suggest disabling any VPN you may be using, and changing your DNS settings to Google's Public DNS in case there are ISP issues:
Primary - 8.8.8.8
Secondary - 8.8.4.4

Cheers!

- Ben (Bitbucket Cloud Support)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events