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Cannot access BitBucket Web Portal For my repo

davejanello
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January 26, 2024

I have a repo with username format XXXXX@bitbucket.org

The repository still commits/pulls/pushes from command line using the supplied password.

However, I cannot find the repo in the web browser (tested numerous browsers).  Without the web browser I don't know what the clone URL is.

Here is the error message:

“User does not have the attributes required to login. Please contact your administrator.”

I have been active with pushes/pulls via command line but have not looked at the web portal in a long time.  

Is this part of the migration plan for the server product?  It is not clear from the docs.

Thanks!

 

1 answer

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2024

G'day, @davejanello 

Welcome to the community!

Are you trying to access the repository from Bitbucket server as the error indicates that you don't have access to it or are you using Bitbucket cloud?

Having said that, can you navigate to the repository via the terminal to get the repository URL, please follow these steps:

  1. Open terminal
  2. Navigate to the repository directory
  3. Run the following command 
    git remote -v

     

  4. It should give you the workspaceID/repoName
    origin git@bitbucket.org:workspaceID/repoName.git (fetch)

    origin git@bitbucket.org:workspaceID/repoName.git (push)
  5. From there use the following URL to access the repository
    https://bitbucket.org/workspaceID/repoName

     

Let me know how it goes.

Regards,
Syahrul

alevi dcosta
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April 16, 2024

Hello Syrahul,

            I am facing the same issue as @dav . I logged in after a long time. However, as mentioned above, i am unable to view my repository. It says repository not found although i am able to commit the code, etc.

Best Regards,

Alevi

alevi dcosta
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April 16, 2024

Hello Syrahul,

         I was able to access it the way you suggested. Thank you.

         However, i am still wondering why this could be needed. Visiting any different link loses the access. Have to retype the link.

Although i did find that https://bitbucket.org/WorkspaceID/workspace/projects/PROJ displays all the repositories.

Best Regards,

Alevi

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2024

Hey @alevi dcosta 

Would you mind creating a new thread for your question? That way, we can ensure that anyone with the same issue won't get confused with unrelated problems.

Thanks!
Syahrul

Scott B. Baden October 26, 2024

Hi, I'm having the same issue accessing some repo, but the suggested solution

doesn't solve my problem.

To wit: I can push to the repo via CLI but I cannot access it via cloud portal.

The WorkspaceID is not the same one I'm posting from  here, otherwise I probably wouldn't be posting this message!

 

Following the suggestions.. 

Accessing the URL via the suggested formula applied to the result of  running

git remote -v 

yields 
 Repository not found 
Similarly, if I access
with WorkspaceID filled in appropriately, I'm told

Repository not found

If I just enter
(again with WorkspaceID filled in appropriately) 
I get a list projects, but none of them contain any repos.
Please advise.

 

Scott

 

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 27, 2024

Hey @Scott B. Baden 

Can you raise separate question threads so I can check them out? Thanks!

Regards,
Syahrul

Scott B. Baden October 27, 2024

I just posted a "question" "ask the experts"

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