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Cannot Authenticate to server

jmarrio1
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August 28, 2019

Hi,

 

I get the following error when I try to renew my password from the authentication tab in Sourcetree Options:

 

Failed to check login for user [exampleUser]

Failed to check login for user [exampleUser]

Unable to connect to the host service

An error Occurred while sending the request

The request was aborted: Could not create SSL/TSL secure channel.

 

Can anyone suggest any trouble shooting tips? This is a new issue and is being experinced by a number of users in the team, which leads me to think it may be a firewall/proxy issue, or an Bitbucket server configuration issue.

 

Cheers

 

James.

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