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Can't login to BitBucket

Andrey Arkhipov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2026

Tried to login and also to create new workspace. System keep saying that it can't sign me in. I searched for more information in Community page and seems my account is deactivated or something like that since it was first registered more than 10 years ago.

Error message example that I see:

We couldn’t log you in
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

1 answer

1 accepted

1 vote
Answer accepted
Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2026

Hey @Andrey Arkhipov

The workspace associated with your account was deactivated due to inactivity. We've reactivated it for you. Can you please try accessing it and let me know the outcome?

 

Andrey Arkhipov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 22, 2026

Yes, thank you! Now everything is working fine.

Like Vipul Reddy likes this

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