Can't login due to the verification mail

[3amer]

I am unable to log in to my account because I cannot receive the verification email, as the operator has stopped my email and has changed it. Can someone help me update the old email to the new one?

[Ben]

G'day!

If you are unable to receive the verification email, and cannot log in to your Atlassian account (because you can't access the email account) - there is nothing further we can do, unfortunately. This is a security measure put in place to prevent unauthorised access to accounts. I'd recommend creating a new workspace and pushing any local copies of your repo's up to this new workspace:

• https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/

If you can access your Atlassian account, however, you can change your email by following the documentation below:

• https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

Regards,

- Ben (Bitbucket Cloud Support)