Can not connect to bitbucket from terminal and website also not opening for me in ubuntu

[Vishal Wankhede]

Hi there,

I am not able to connect to bitbucket for my project from terminal also cant access webpage also. It was working upto yesterday.

Here is ping result: 

$ ping -c10 bitbucket.orgPING bitbucket.org (104.192.143.3) 56(84) bytes of data.

--- bitbucket.org ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9071ms

Traceroute result:

$ traceroute bitbucket.org
traceroute to bitbucket.org (104.192.143.3), 30 hops max, 60 byte packets
1 192.168.43.1 (192.168.43.1) 3.033 ms 3.011 ms 3.000 ms
2 * * *
3 192.168.126.2 (192.168.126.2) 39.116 ms 192.168.126.1 (192.168.126.1) 39.064 ms 38.838 ms
4 172.30.63.1 (172.30.63.1) 41.922 ms * *
5 118.185.45.78 (118.185.45.78) 66.633 ms * 118.185.45.81 (118.185.45.81) 66.740 ms
6 182.19.115.245 (182.19.115.245) 126.564 ms 182.19.115.225 (182.19.115.225) 122.335 ms 182.19.115.245 (182.19.115.245) 133.718 ms
7 te0-0-1-1.br02.sin01.pccwbtn.net (63.218.163.169) 137.494 ms 102.980 ms 102.926 ms
8 HundredGE0-5-0-0.br03.sin02.pccwbtn.net (63.223.34.142) 107.493 ms 99.701 ms 125.676 ms
9 HundredGE0-5-0-0.br03.sin02.pccwbtn.net (63.223.34.142) 124.903 ms 105.956 ms 111.536 ms
10 63-218-165-50.static.pccwglobal.net (63.218.165.50) 99.795 ms 104.746 ms 104.784 ms
11 if-ae-20-2.tcore2.svw-singapore.as6453.net (180.87.96.22) 136.621 ms 138.984 ms 141.997 ms
12 if-ae-32-2.tcore2.hk2-hong-kong.as6453.net (180.87.15.81) 146.961 ms 146.146 ms 148.691 ms
13 116.0.93.198 (116.0.93.198) 138.879 ms 154.949 ms 146.986 ms
14 po111.bs-b.sech-hkg2.netarch.akamai.com (72.52.2.186) 165.468 ms 132.849 ms po111.bs-a.sech-hkg2.netarch.akamai.com (72.52.2.178) 157.005 ms
15 ae120.access-a.sech-hkg2.netarch.akamai.com (72.52.2.181) 150.213 ms 128.811 ms ae121.access-a.sech-hkg2.netarch.akamai.com (72.52.2.189) 154.737 ms
16 93.191.173.93 (93.191.173.93) 491.411 ms 516.018 ms 513.792 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 93.191.173.93 (93.191.173.93) 334.666 ms !X * *

[Edwin Kyalangalilwa]

Hi @Vishal Wankhede,

Bitbucket recently changed their IP's. That might be causing you an issue.

New IP addresses for Bitbucket Cloud

[Vishal Wankhede]

Hi @Edwin Kyalangalilwa,

Possible. Not sure how but it started working again.

Thanks