Hi everyone,I just logged into my Bitbucket account after a while and realized that all of my repositories have completely disappeared from my workspace.I have already checked my workspace dropdowns, and I am logged in with the correct email address.Unfortunately, I do not have any local copies or backups of these projects on my computer, so this is a critical data loss situation for me.Since I am on the Free Plan, I cannot open a direct support ticket. Could a Community Manager or Atlassian Staff member please look into this and help me escalate this to the support team to restore my repositories from background backups?Thank you so much in advance.

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CRITICAL: All repositories disappeared from my free Bitbucket Cloud workspace (No local backups)

CRITICAL: All repositories disappeared from my free Bitbucket Cloud workspace (No local backups)

Hi everyone,

I just logged into my Bitbucket account after a while and realized that all of my repositories have completely disappeared from my workspace.

I have already checked my workspace dropdowns, and I am logged in with the correct email address.
Unfortunately, I do not have any local copies or backups of these projects on my computer, so this is a critical data loss situation for me.

Since I am on the Free Plan, I cannot open a direct support ticket. Could a Community Manager or Atlassian Staff member please look into this and help me escalate this to the support team to restore my repositories from background backups?

Thank you so much in advance.

1 answer

1 accepted

1 vote

Answer accepted

Hello @Mustafa Kartal

Can you please navigate to https://bitbucket.org/ account/workspaces/deactivated and reactivate any deactivated workspace(s) you own?

I've also requested assistance for you. Today I have an event and unfortunately can't track this topic as regularly.

An Atlassian support engineer will contact you within 2 business days.

Best,

Arkadiusz 🤠 ☀️

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Hi Arkadiusz, Thank you for your help and for escalating this to the support team. I appreciate it. The link did not work for me and gave a resource not found error. But since you already opened a ticket, I will wait for the support team to contact me. Have a great event. Best, Mustafa