Bitbucket workspace not appearing in Atlassian Admin linking wizard

[johnrpeterson]

My bitbucket workspace I cannot link to atlassian admin.  I am the admin of both and I can do that for a second workspace I created.  The first one shares my username, so maybe that's the issue?

[Ben]

Hi @johnrpeterson 

As @Arkadiusz Wroblewski correctly stated - personal workspaces are legacy workspaces which cannot be linked to an org.

If you have a newer workspace - you can migrate the repo's over, but if it's on a Free plan you are limited to 1GB total workspace size:

• https://support.atlassian.com/bitbucket-cloud/kb/merge-workspaces/

As you already have Academic licensing, you can raise a ticket with our customer advocacy team using the "Billing, payments & pricing" option to request that this be applied to your new workspace - this way you won't have the 1GB limitation and you can transfer these safely:

• https://support.atlassian.com/contact

Alternatively, you can simply wait until legacy workspaces become available for org linking. We do not have any ETA on when this will happen, but you can continue to use the workspace without issue until then.

Cheers!

- Ben (Bitbucket Cloud Support)

[Arkadiusz Wroblewski]

Hello @johnrpeterson 

Yes, sharing your username means it's a personal workspace, which Atlassian blocks from being linked to an organization. The wizard only displays team or shared workspaces where you hold admin rights for both Bitbucket and the Atlassian Org.

You can verify this in your workspace settings. If it is a personal workspace, create a new shared workspace under your organization and transfer your repositories there, just note that linking cannot be undone later. If it's a team workspace and your permissions are correct, please reach out to Atlassian Support so they can check the backend. We as Community members cannot.

Best,

Arkadiusz 🤠✌️

[johnrpeterson]

Ok, thanks for your quick response.  I am a little stuck then.  I have verified it is under a personal workspace, so that means I can't transfer it according to what you said.  So then I could transfer the repositories over, but my personal workspace is under a "academic plan" which allows unlimited users for private repos.  However, the new workspaces are under the basic plan, which has the limit of 5 users.  I am just trying to develop code in a small group of around ~10 collaborators.  So I am thinking there is no way to migrate these repositories?

[Arkadiusz Wroblewski]

@johnrpeterson 

I flagged this Post for escalation to Atlassian for you. If this relates to an academic plan, I'd like to see if they can help.

Best,

Arkadiusz 🤠 ☀️